Frequently Asked Questions (FAQ)

We are located in Franklin Indiana, about 20 minutes south of Indianapolis. If you would like directions to our location, click here for a map.

The Asymmetric Design two post lift (CL 7,000/10,000 BPA, CL 7,000/10,000 OHA, SL 10,000 OH) allows you to lift a car or truck off center from the two posts, either more to the front, or more to the rear (this is called "30/70" - 30% weight to one side of the posts, 70% weight to the opposite side of the posts). This allows you to open doors freely without the them hitting the posts. This model is recommended if you're going to be using it mostly for lifting cars or normal trucks, as opposed to trucks with a real long wheelbase.

The Symmetric Design two post lift (CL 7,000/10,000 BPA, CL 7,000/10,000 OHA, SL 10,000 OH, SL 12,000 OH) is ideal for lifting vehicles that have a long wheelbase. The weight of the vehicle is distributed more evenly "50/50" (50% weight up front / 50% of the weight to the rear), making the vehicle more secure when lifted. This design can be used for lifting just about any standard truck or car on the market.

The SL 10,000 OH comes standard with 3 Stage Telescopic Arms, which allow this lift to be configured as BOTH Symmetric AND Asymmetric depending on how the arms are positioned. This versatile design makes this lift our best seller!

The CL Lifts (CL 7,000/10,000 BP & CL 7,000/10,000 OH) are sold as EITHER Symmetric OR Asymmetric. This is because the lift has 2 different sets of arms, but only ships with 1 set of your choice. If you would like to purchase both sets for your lift and be able to use both Symmetric & Asymmetric configurations, the second set of arms costs $300.00.

The Base Plate (BP) design two post lift (CL 7,000/10,000 BP) & (CL 7,000/10,000 BPA ) is designed for applications where there is 9' 3" of ceiling height clearance. This design is ideal for lifting both cars and trucks where vertical space is limited. (Note: our CL Base Plate model lifts are available in both Symmetric & Asymmetric designs!)

The Overhead (OH) design two post lift (CL 7,000/10,000 BP, SL 10,000 OH, SL 12,000 OH) is designed for applications where ceiling height clearance is not an issue. The CL OH lifts require 11' 11" of ceiling height. The SL 10,000 OH has 2 height settings - 11' 6" OR 12'5", and the SL 12,000 OH has 2 height settings as well - 13'10" OR 14'7". Overhead lifts come with a safety cut off bar which help to prevent damage to vehicles from lifting them too high. This design is ideal for lifting both cars and trucks where clearance is not an issue. (Note: our CL Overhead model lifts are available in both Symmetric & Asymmetric designs!)

Due to shipping restrictions, we are unable to ship hydraulic oil with your lift. All of are lifts use AW32 or AW46 hydraulic oil. The manual shipped with your lift will have specifications on what type of oil to use.

Most of our lifts use a 2HP / 2.5HP 220V / 230V Power Supply. The Car Stacker Portable lifts (CL 8,000 CSP & CL 8,000 CSP XLT) can use EITHER 110V OR 220V Power Unit - your choice! The new TCPL-6 Scissor Lift uses a dual voltage power unit that can operate at BOTH 110V AND 220V.

The buyer installs most of the lifts we sell on their own. Each lift comes packaged with an installation manual with easy to follow instructions. With the help of a fork lift or boom, and a couple friends, installation for almost any of our lifts can be completed in 3-4 hours. We do however offer installation locally in Indiana, and for those who purchase lifts out of state, we have a large network of Distributors and contacts we can put you in touch with to install your lift for you.

We have set rates in Indiana for installation, but rates for our various contacts throughout North America will vary depending on where you are located. If you would like a quote, we would be happy to assist you, please give us a call us a at (888) 736-5094.

Our lifts require a 4" - 6" thick 3,000 psi tensile strength concrete floor for installation. Heavy-Duty lifts may require a thicker floor (we advise 6" concrete for the CL 14,000 FP & FP AR). Our CL 8,000 CSP (Car Stacker Portable) lifts do not require floor anchors, although they can be anchored down if that's what you prefer.

While we would be happy to send you the specifications and even an installation manual by e-mail or fax if you have ordered a lift, we strongly urge you to wait until your lift arrives to do this.

We offer a 5 year structural warranty on our lifts, and a 2 year warranty on the power unit and hydraulic components.

We accept Mastercard, Visa, and American Express

Yes, if you are interested in financing your purchase, click here for details.

Very safe! Our lifts are tested by our manufacturer according to American Safety Standards. The structure on each of our lifts must pass a stress test of lifting the proper capacity.

All of our lifts are designed with easy operation in mind, and with features like single point lock release, they are very simple to operate.

Due to the volume of our freight shipments, Complete Hydraulic Service & Sales, Inc. receives substantial discounts on our freight cost, which we gladly pass along to you. However, at this point we still give freight quotes over the phone, so please call us at (888) 736-5094.

We generally ship lifts and heavy equipment to a commercial loading dock in your area. This is to ensure that the equipment needed to unload your lift (a fork lift or wrecker boom) is available. These loading docks can then load the lift into a truck or onto a trailer for you. However, shipping to your home is possibe, read the question below for more details.

We can ship the lift directly to your location if you have access to a fork lift or a wrecker boom and an 18 wheel truck can pull into your area, a fork lift or wrecker boom is the equipment required for unloading your lift from the truck. Or, we can ship to a trucking terminal in your area for you to go to and pick up at no additional cost to you.